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Model library · DCS Cooktop & Rangetop

CT-304

DCS CT-304 Drop-In Gas Cooktop Repair

Most common issues on this model

  1. Inner simmer ring will not ignite
  2. Cap sitting off-center after a wipe-down
  3. Ignitor clicking nonstop
  4. Worn finish around the burner wells

The DCS CT-304 is an older drop-in gas cooktop for a 30-inch cutout, with four sealed Dual Flow Burners. The high-output burner is quoted at up to 15,000 BTU, and the number is also found with finish suffixes such as CT-304SS, CT-304BK and CT-304WT.

A Dual Flow Burner has an inner ring for low heat and an outer ring for high heat. When the inner simmer ring will not light, the cause is usually a clogged port or a cap sitting off its seat, and we check those before the ignitor. Constant clicking tells us something is wet or the ignitor is dirty.

Parts for older drop-in cooktops can be scarce, so we check what is available and tell you straight if a repair does not make sense. We put the price in writing before work starts. The finish suffix and serial on the label are what we match before ordering.

Key features

  • Drop-in gas cooktop for 30-inch cutouts, four burners
  • Sealed Dual Flow Burners
  • Top burner quoted at up to 15,000 BTU
  • Also found as CT-304SS, CT-304BK and CT-304WT
CT-304CT-304 questions
Why does only the inner ring of my burner not light?

The inner ring is small and its ports clog easily. A misaligned cap can also cover it. We clean the ports and reseat the cap before looking at the ignitor.

What do SS, BK and WT mean on CT-304?

They are finish versions of the same model: stainless, black, and white. The burners are alike, but the finish matters for trim parts, so we read the label.

Why does my ignitor click constantly?

A wet or dirty ignitor that senses no flame keeps clicking. Boil-over is the usual cause. We dry and clean it, then test the ignitor and module.

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