WD-27SS
DCS WD-27SS Warming Drawer Repair
Most common issues on this model
- Heating element and its connection
- Drawer front attachment
- Moisture inside the drawer
- Control knob and thermostat
- Drawer glides
The WD-27SS is a 27-inch indoor professional warming drawer in stainless steel. It is a discontinued older model, and it was also made in other colors: WD-27BK, WD-27WT, WD-27GN, WD-27BL and WD-27PL. Many are still keeping plates and bread warm in Houston kitchens.
When a warming drawer does not warm, we begin with the heating element and its wiring, and then the thermostat and control knob. A drawer front that has come loose points us to its mounting and the glides, which carry a lot of weight over the years. If moisture condenses inside, we look at how the drawer is being used and at its seal, because some moisture is normal while a lot is a sign something needs attention.
Because this model is out of production, some parts are scarce, so we check them before any repair, give you a written price and tell you plainly if a repair is not worth it. A 30-day workmanship warranty covers our work. The model number’s ending shows the color, and the rating label confirms it before we order.
Key features
- 27-inch indoor professional warming drawer
- Stainless steel
- Other color versions end in BK, WT, GN, BL or PL
- Discontinued older model
My WD-27SS does not get warm at all. What is likely?
The element, its connections or the thermostat are the usual places to look. We test them in order and quote only the part that has failed.
Is the WD-27BK the same drawer in black?
It is the same 27-inch drawer in another color. The model number's ending shows the color, and we read it from the label before ordering.
Why is there moisture inside my drawer?
Some moisture is normal with warm food, but a lot can mean the seal or the vent is not doing its job. We inspect both and the heat control.
Book repair for your WD-27SS
Book online in about a minute, or give us a call. Same-day appointments are available inside the Loop on most days, and next-day service across the rest of Houston.