Most common issues on this model
- Grill burner ignition
- Grill radiant and grease buildup
- Convection fan and oven heating speed
- Surface burner flame
- Knob stems and control fit
The RDU-364GL pairs four gas burners with a built-in grill on a 36-inch dual fuel range, and the oven below is an electric convection model. It is a legacy DCS model, and we repair it for owners who still love the way it cooks.
The grill is the part that sets it apart from the griddle versions of this size. We check that the grill burner lights, that the flame is even along the burner, and that grease and food residue have not clogged the radiants or the burner ports. In the oven we look at the convection fan, the heating elements and how long the oven takes to reach temperature. Loose knob stems are another thing to check on a range this age, since the controls get a lot of use.
Gas work beyond the range, such as the line or wall shutoff, goes to a licensed plumber. Older DCS parts can be hard to find, so we confirm them first, quote in writing, and tell you if a repair does not make sense. The full model and serial number come from the label.
Key features
- 36-inch range
- Dual fuel
- Four burners and a grill
- Electric convection oven
Error codes this model can show
My grill burner will not light. Where do you start?
We check the igniter, the burner ports for grease or debris, and the gas flow to the grill. Cleaning and testing usually show whether a part is needed.
The oven seems slow to heat. Is the convection fan involved?
It can be. We watch the fan operation, test the heating elements, and compare the oven temperature to the setting. A slow oven often points to an element or a sensor.
Is a 36-inch range with a grill harder to repair than one with a griddle?
Not harder, just different. The grill brings its own burner and radiants to check, and we look at those along with the four surface burners and the oven.
Book repair for your RDU-364GL
Book online in about a minute, or give us a call. Same-day appointments are available inside the Loop on most days, and next-day service across the rest of Houston.