Most common issues on this model
- Griddle heat and thermostat response
- Four burner ignition and flame
- Electric oven bake and broil heat
- Oven temperature calibration
- Door seal condition
The RDU-364GD is a 36-inch dual fuel range from the DCS Professional line. Its layout is four gas burners with a griddle, over an electric oven. Many Houston owners have kept theirs in daily use for ten years or more.
What sets this layout apart is the griddle. We check that it lights cleanly, that the flame is steady along the plate, and that the surface reaches the temperature you set. Grease that collects around the griddle section can also reach the burner area, so we look there as well. The four burners are tested for ignition and flame shape, and the electric oven for bake and broil heat.
This is an older model, so we say plainly that some parts are scarce and confirm them before we repair anything. You get a written price first, and a 30-day workmanship warranty on the work. If the gas supply or shutoff needs changes, a licensed plumber handles that part. We confirm the model and serial number from the label before ordering.
Key features
- Professional (RGU/RGV/RDU/RDV) line
- 36-inch range
- Dual fuel
- Four burners plus griddle
- Sold around c.2005-2015
Error codes this model can show
How is the RDU-364GD different from the RDU-366?
The 364GD has four burners and a griddle, while the 366 has six burners. Both are 36-inch dual fuel ranges, but the griddle adds its own burner and control to check.
The griddle will not stay hot. What could it be?
We look at the griddle burner flame, its ignition and the thermostat control. Built-up grease can also affect the burner, so we clean and test before suggesting a part.
Do you service this range if it is more than ten years old?
Yes. Older Professional line ranges are a regular part of our work. We confirm parts first, give a written price, and tell you honestly if a repair is not worth it.
Book repair for your RDU-364GD
Book online in about a minute, or give us a call. Same-day appointments are available inside the Loop on most days, and next-day service across the rest of Houston.