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RDV-364GD

DCS RDV-364GD Dual Fuel Griddle Repair

Most common issues on this model

  1. Griddle burner lighting and heat spread
  2. Four surface burner flames
  3. Electric oven bake and broil operation
  4. Oven temperature accuracy
  5. Grease collection around the griddle

The RDV-364GD sits in the DCS Professional line as a 36-inch dual fuel range: four gas burners, a griddle, and an electric oven under the cooktop. A griddle gives it a different working rhythm from an all-burner range, since a large part of the top is one flat cooking surface.

If the griddle is the problem, we light it and watch the flame along the plate, then see whether it reaches and holds the temperature you set. If the burners are the problem, we check the igniters and ports first. For oven complaints we test bake and broil heat and measure how close the oven comes to the dial. Griddle ranges can collect grease where you cannot see it, so we look underneath as well.

This older model may need parts that are not easy to find, so we check availability before any repair and give you a written price. Gas line or shutoff work beyond the appliance goes to a licensed plumber. Our repairs carry a 30-day workmanship warranty, and we read the model and serial number from the label before ordering.

Key features

  • Professional (RGU/RGV/RDU/RDV) line
  • 36-inch range
  • Dual fuel
  • Four burners plus griddle
  • Sold around c.2005-2015
RDV-364GDRDV-364GD questions
Is the RDV-364GD the same as the RDU-364GD?

They share the layout and size, both with four burners and a griddle, but the model letters differ. We read the full number from the label so the right parts are ordered.

My griddle heats on one side only. What does that suggest?

It points to the burner flame or the plate itself. We check the flame pattern along the burner and look for warping or grease before recommending a repair.

Will you tell me if the repair is not worth the cost?

Yes. You get the price in writing before any work, and if it is out of proportion to the range, we say so. Our repairs also carry a 30-day workmanship warranty, so you know what you are paying for.

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