RDV2-364GD
DCS RDV2-364GD Griddle Range Repair
Most common issues on this model
- Griddle burner and grease path
- Convection fan and oven heating
- Self-clean cycle and door lock
- Four burner flames
- Knob halo behavior
The RDV2-364GD takes the 36-inch size and gives it four gas burners plus a griddle, over an electric convection oven that can carry out a self-clean cycle. It comes from the last generation of DCS ranges and has an all-gas twin, the RGV2-364GD, which looks alike but has a gas oven.
That twin is exactly why the label matters. The dual fuel version has an electric oven, so oven complaints lead us to elements, the convection fan and the lock, while on the gas version they would lead to a gas burner and igniter. On this model, we also look at how grease from the griddle collects, and whether it is reaching the burner area. If the oven knob halo is flashing orange or the halos stay red after a clean, we test the control and oven parts behind them.
We read the full model and serial number from the label before ordering parts. Gas line work beyond the appliance goes to a licensed plumber. You receive a written price before work starts, and our repairs have a 30-day workmanship warranty.
Key features
- 36-inch range
- Dual fuel
- Four burners plus griddle
- Electric convection oven with self-clean
- All-gas twin: RGV2-364GD
Error codes this model can show
Is the RDV2-364GD an all-gas range?
No. Both are 36-inch ranges with four burners and a griddle, but the RDV2 is dual fuel with an electric oven and the RGV2 is all gas. We check the label to be sure.
Why would halos stay red after a clean?
It may point to a control or sensor problem, or to the oven not having cooled. We test the oven's sensing parts before suggesting a repair.
What does grease do to a griddle range?
It can reach the burner area and affect ignition and flame. We look for it during the visit and clean what is safe to reach.
Book repair for your RDV2-364GD
Book online in about a minute, or give us a call. Same-day appointments are available inside the Loop on most days, and next-day service across the rest of Houston.