Most common issues on this model
- Griddle burner ignition and heat control
- Four burner flames
- Gas oven igniter and burner
- Oven temperature against the dial
- Grease path around the griddle
Four burners and a griddle on a 36-inch frame make up the RGU-364GD, an all-gas range from the DCS Professional line. The gas oven below is part of the same system, so there are no electric oven elements to test, only igniters, valves and a thermostat.
The griddle is the most distinctive feature, so it gets our first look. We light it, watch the flame along the plate and see whether it holds the temperature you set. Then we test the four cooktop burners and the gas oven, comparing the real oven temperature with the dial. Along the way we look at how grease from the griddle has collected, because buildup can find its way toward the burner area.
This range belongs to the older Professional family, so we are open about parts: some are scarce, and we check before the repair rather than after. The price is written down before work starts, with 30 days of workmanship warranty behind it. Anything on the gas supply side goes to a licensed plumber. The exact model and serial number are on the label.
Key features
- Professional line, 36 inches wide
- Gas cooktop and gas oven
- Griddle with four burners
- Sold c.2005-2015
Error codes this model can show
What does the RGU-364GD have on the cooktop?
It has four gas burners and a griddle, with a gas oven below. We confirm the full configuration from the label when we arrive so we order the right parts.
The griddle does not light but the burners do. Why?
The griddle burner has its own igniter and control, so one can fail while the others work. We test the griddle igniter, the gas flow and the control in turn.
Is this range worth repairing at ten years or more?
Often it is, since the construction is solid. We give you the price in writing first, and we tell you honestly when a repair does not make sense.
Book repair for your RGU-364GD
Book online in about a minute, or give us a call. Same-day appointments are available inside the Loop on most days, and next-day service across the rest of Houston.